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The Digital ID Act commenced on 1 December 2024,  please read our article on what's changing for more information.

These resources have been provided by the Digital ID System Administrator. For support or queries related to the resources below please contact: AGDIS.Administrator@ServicesAustralia.gov.au.

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System Administrator Reduced Activity Period PDF 151KB

System Administrator Business Continuity Plan (BCP) during Reduced Activity Period (RAP) – All System Administrator staff will observe a complete shut down during a prescribed RAP from 24 December 2024 to 1 January 2025. The attached BCP details arrangements over this period. 

December 2024

Compliance referral and reporting strategy PDF 327KB

The Compliance Referral and Reporting Strategy describes the activities and processes which collectively enable the System Administrator to promote compliance and refer potential non-compliance matters to the Digital ID Regulator. The strategy covers accredited entities and participating relying parties (and their respective services) approved by the Digital ID Regulator to participate in the Australian Government Digital ID System.

November 2024

AGDIS System Administrator Operational Handbook PDF 499KB

The Australian Government Digital ID System (AGDIS) System Administrator Operational Handbook (the Handbook) is for all entities participating in the AGDIS and describes how participating entities work with each other and the System Administrator. It also details Operational Standards to ensure the performance and integrity of the AGDIS is maintained. The Handbook does not replace the requirement for participating entities to have a full understanding of the Digital ID legislation. Participating entities must also ensure they are familiar with any guidance or other information prepared by the Digital ID Regulator (represented by the Australian Competition and Consumer Commission, or ACCC), the Office of the Australian Information Commissioner (OAIC) and the Data Standards Chair.

November 2024

AGDIS System Administrator Data Sharing Principles PDF 430KB

The AGDIS System Administrator Data Sharing Principles (the Principles) outline the data elements collected and retained by the System Administrator to perform its duties under the Digital ID Act 2024. They also specify the purposes for which the System Administrator stores, discloses, or requests data. Additionally, the Principles include schedules detailing the sharing of information with Participating Entities, other regulatory bodies, the Minister, and the Digital ID Data Standards Chair.

 

November 2024

System Administrator Privacy Policy PDF 70KB

Details how the System Administrator manages personal information including why we collect your personal information.

 

November 2024

System Administrator Privacy Notice PDF 58KB

Privacy Policy details how the System Administrator handles personal information including:

  • What personal information we collect.

  • Why we collect, use and disclose personal information.

  • How we collect and hold your personal information.

  • How to view or correct your personal information.

  • How to make a complaint about your personal information.

November 2024