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The Digital ID Act commenced on 1 December 2024,  please read our article on what's changing for more information.

The option of using a secure Digital ID would mean not having to share copies of your ID documents when applying for a rental property, signing a new phone plan, registering your children in sports, accessing government services and much more.


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Accessing government services

Meet excited (and exhausted) first time mum Raya. Raya will need to apply for a Centrelink Customer Reference Number (CRN) for her child so she can claim child care benefits.

Without a Digital ID

Raya will need to bundle up her newborn and travel to a shopfront to show her ID.

With a Digital ID

She can put her newborn down to sleep, log on to her computer, verify her ID online and have it all done before he wakes.

*You can do this now with the Australian Government's Digital ID app, myID. 

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Accessing businesses

Sofia wants to transfer some of her money to her son for a deposit on a house.

Without a Digital ID

As the transfer is a large amount, the bank needs Sofia to come into her local bank branch to prove it is her making the payment. Sofia lives rurally so travelling to town can be a hassle.

With a Digital ID

She can log on at home and use her Digital ID to give the bank assurance that it's her, and can transfer the money without leaving her lounge room.

*This is an example of how you could use Digital ID in the future. 

 

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Disaster recovery

Amir and his family lost their house during a recent flood, and he needs to prove who he is to access government support.

Without a Digital ID

Amir will find it more difficult to prove his identity, given his ID documents were lost in the flood. 

With a Digital ID

Amir had already set up a Digital ID before he lost his ID documents in the flood. With his mobile and an internet connection, he can log on online and verify his ID within 5 minutes to access the cash claim.

*You can do this now with the Australian Government's Digital ID app, myID. 
 

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Reducing shared and stored data

Nina is on the hunt for a rental property and has connected with real esate agent Quian to apply for a property.

Without a Digital ID

Nina has to scan and send her ID documents to Quian who has to store these copies with rental applications. For Nina, everytime she applies for a rental, she’s sending more copies of her ID documents, putting them at risk of cyber theft. For Quian, he has to make sure his systems are secure to hold this information safely.

With a Digital ID

Nina verifies her ID without sharing her documents to fill in her application. And Quian doesn’t need to store copies of all of his clients’ ID documents.

*This is an example of how you could use Digital ID in the future. 

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Reducing shared and stored data

Jenny is a mum of 3 who each have different sport interests that she needs to sign them up for – basketball, soccer and tennis.

Without a Digital ID

Jenny needs to verify her ID for each sporting association by emailing and uploading copies of her personal information such as driver licences and passports. Not only is this time consuming but it is not a secure way to verify her ID and the copies of her documents are at risk of theft.

With a Digital ID

Jenny would be able to securely verify her ID online once when creating a Digital ID and register her kids in each of their sports quickly and easily. Each of the sporting associations would also not receive copies of Jenny’s identity documents, reducing the risk of theft.

*This is an example of how you could use Digital ID in the future.